The top four problems customers were experiencing on the MRC Global Corporate Website
Stakeholders needed the following issues addressed ASAP.
- Financial Analysts are experiencing difficulty acquiring needed information to complete Financial Analytics for MRC Global
- HR needs a stronger presence on the Corporate Website to recruit needed candidates
- Difficult to understand where MRC Global has locations around the globe
- The new site must make it easy for Procurement Personal to understand the services and products MRC Global offers
This required a redesign of the corporate website and testing. Wires were tested with different stakeholder groups, then with customers.
After two iterations, stakeholders and users were able to access needed quickly.